Free Shipping on all orders over $99*

Shipping & Delivery



 

Here at roastedfox, we are committed to providing exceptional customer service and quality products. We endeavor to ensure that all products listed on our website are in stock and that pricing is true and correct, however in the event that an ordered item is not available or we are unable to fulfill your order as confirmed, we will notify you within 24 hours to arrange an agreeable alternative item, a backorder or a refund.

Currently, roastedfox only delivers products within Australia and New Zealand and we use the Australia Post shipping and delivery service. All orders will be processed and dispatched within 24 hours with delivery times after dispatch depending on the shipping option selected by the customer. 

 

  ORDER NOW FOR NEXT DAY DISPATCH

 

* Dispatch occurs Monday to Friday.

 

Postage costs and expected delivery times are detailed in the table below. The expected delivery times are those provided by Australia Post, our chosen shipping company. They are estimates only and roastedfox cannot guarantee any delivery time once your parcel has been dispatched. Tracking Numbers are provided in the Shipping Confirmation email which is sent once your order has been dispatched. You can track your order by clicking the link in your email or by accessing the Australia Post website.

 

FREE Delivery for all orders over $99

Country Shipping Method Cost Expected Delivery Time
Australia Regular Post $8 2+ business days
Australia Express Post $11 Next business day
New Zealand Regular Airmail $8 3 - 10 business days

 

If an order is returned to us due to customer error (such as incorrect address details entered), any attempted re-delivery will be charged at the full applicable rate. This includes any orders which originally qualified for free shipping. Payment of said delivery fee will be required before the order is re-delivered. If you have any queries, please feel free to contact us using the form below. 


Size Guide & Guarantee

 

Based on averages, we believe that a "Size 2" should actually fit your child from when they are two to when they are three.  However, we do appreciate that not all children are built the same and so in the spirit of helping you make an informed choice, have included our manufacturing size guide below.

Having said that, we also appreciate that buying clothes online can be difficult and even if you measure your kids according to the chart, sometimes things just don't fit right.

 

Therefore, we offer all our customers, the right to return items from their first order in order to exchange them for different sizes at no charge. Simply contact us and we will be more than happy to help you out. 

 

 

Clothing Size Guide:

(in cms)

6m

1

2

3

4

5

6

7

8

9

10

Chest

48

50

52

54

56

58

60

63

66

69

71

Waist

50

51

52

53

54

55

56

58

60

62

64

Hip

54

56

58

60

62

64

66

69

72

75

78

Height

76

80

89

98

107

114

120

126

132

138

144

Leg

35

38

44

50

57

62

66

70

74

78

82

 

Plae Shoes Size Guide:

All sizes published on our website are US sizes. Make sure to refer to the below shoe size conversion chart if you have any questions about your child’s foot length and the corresponding size in AU, European, or UK sizing.

We know how challenging it is to get the right fit, that’s why we’ve designed a simple process you can use at home. Print out our PLAE FIT KIT and try it out. 

US Size EU Size UK Size AU Size Inches Cms
6 22 5 5.5 5.5 14
7 23 6 6 5.7 14.5
8 24 7 7 5.9 15
9 25 8 8 6.1 15.5
9.5 26 8.5 8.5 6.3 16
10 27 9 9 6.5 16.5
11 28 10 10 6.7 17
12 29 1 11 6.9 17.5
12.5 30 11.5 12 7.1 18
13 31 12 12.5 7.3 18.5
1 32 13 13 7.5 19
2 33 1 1 7.9 20
2.5  34 1.5 2 8.1 20.5
3.5 35 2.5 3 8.5 21.5
4 36 3.5 3.5 8.9 22.5

 

Wellies Size Guide:

In order to ensure correct size for your feet, we have measured the internal length of each insole of each Wellington boot as shown in the table below. Please measure one of your insoles that currently fit your foot length, and match it to our measurement, to find your correct size. We have found that this is the most efficient way, as shoe sizes and measurements vary between manufacturers.

AU Size EU Size Insole Measurement cm
1 19 12.5 cm
2 20 13.5 cm
3 21 14 cm
4 22 14.5 cm
5 23 15.5 cm
6 24 16 cm
7 25 16.5 cm
8 26 17 cm
9 27 17.5 cm
10 28 18.5 cm
11 29 19 cm
12 30 19.5 cm
13 31 20 cm
1 32 21 cm
2 33 22 cm
3 34 23 cm
4 35 23.5 cm

 

Please note: while all care is taken to ensure the accuracy of this information and the final result, the processes of manufacturing (marking, cutting, sewing and finishing) mean that some variances will occur.

 

If you have any questions regarding sizing, please feel free to contact us using the form below.